ExGuard Manufacturing: Transforming Operations Through Integrated Systems

Situation

Ex-Guard, a mid-size light manufacturing company came to TekStak operating on a plethora of disparate platforms. While these systems provided a foundation for their operations, the company recognized they needed a more integrated approach to support their growth objectives and address mounting operational inefficiencies that were impacting both profitability and team morale.

Challenge

ExGuard faced significant operational bottlenecks that were constraining their growth and profitability. The company struggled with clogged work-in-progress inventory, which tied up critical cash flow and created an excessive delivery backlog. These systemic issues had created frustration throughout the organization, from management to the factory floor, as teams worked within inefficient processes that hindered their ability to deliver quality results on time.

TekStak’s Solution

TekStak recommended, architected, and implemented a comprehensive matrix of native-built applications on the Force.com platform. This strategic approach replaced ExGuard's fragmented systems with a unified ecosystem that aligned their business processes with modern, flexible technology infrastructure, enabling real-time visibility and streamlined operations across all departments.

TekStak’s Impact

The transformation delivered exceptional results that exceeded expectations. Ex-Guard's revenue grew more than 60% while simultaneously improving operational efficiency. The company reduced overall staffing by 10% and finance staff by 50% through process optimization, allowing them to reallocate resources more strategically. Most dramatically, delivery lead times plummeted from 26 weeks to just 2 weeks, while scrap was reduced by 75%. The increased efficiency enabled payroll increases that significantly improved talent recruitment. The project delivered a remarkable 20-to-1 ROI in the first year alone and a nine-figure increase in the company’s market valuation.

As Ex-Guard's CFO, Josh Holt noted: "When Ex-Guard engaged with TekStak we had an old school ERP that we had to build our business processes around. This made system changes not possible without a developer and reporting was quite poor. After implementing Goldfinch ERP and AccountingSeed both of which are built on Salesforce, it has revolutionized how we do business. We have built the system to fit the business rather than the business fitting the system."